Austin FAQ

Austin FAQ

Austin 2017 FAQ

Formerly known as Untapped, Index Fest takes place in the heart of downtown Austin on the banks of the Colorado River, Index Fest is a single-day festival that features some of the biggest names in craft beer, accompanied by an eclectic, highly curated lineup of musical performances. Index Fest brings craft beer, music, food & art fans together for an unforgettable experience that pairs rare & exclusive beers with an incredible offering of live music, local food & art. Index Fest has worked to provide fans with a first class entertainment experience at an affordable price.
The 2017 Index Fest in Austin, Texas takes place on May 13, 2017. Tickets are on sale now.
VIP Gates will open at 4:00 PM and the GA gates will open at 5:00 PM. The event will run till approximately 10:30 PM.
Please visit http://bit.ly/IndexATXHotels for a list of nearby hotels & motels.
Are you passionate about craft beer, world class live music, great local food and amazing visual art? If so, volunteering at Index Fest might be a perfect fit for you! If you are interested in hearing more about our volunteer opportunities, we would love to hear from you! Just drop us a line at info@indexfest.com. Be sure to include “Index Fest Austin Volunteers” in the subject line!
If you are interested in being a food vendor at the 2017 Index Fest, please email us at info@indexfest.com with the subject “Index Fest Austin Food Vendor” and we’ll be sure to get back with you as soon as possible.
The festival will be held in the main parking lot for the Austin American-Statesman in Austin, Texas. The address is: 305 S Congress Ave, Austin, TX 78704
OUR LINEUP IS OUT NOW!!!! Local Natives, Frenship, Gizfolk, Calliope Musicals & DJ Mark Markus will be at Index Fest 2017! Brewery lineup TBA soon!
The daily artist schedule will be released no later than 2 weeks before the festival.
We suggest choosing one of Austin’s many public transportation options when traveling to Index Fest.

Parking There is no official festival parking at the festival, so we encourage everyone to take public transportation, taxi or ride share to the event.

Ticket Delivery + Arrival Info: Guests will receive their Index Fest ticket via email from Prekindle. Guests should print their ticket and present it to the Index Fest staff upon initial arrival. Once your ticket is scanned and validated, you will be issued a wristband. This wristband must be worn at all times to allow access to the festival for the duration of the event. Lost or stolen Index Fest wristbands may not be replaced, so make sure it is worn securely. An Index Fest wristband is required for Beer Tasting, VIP & Stout Packages.

Public Transportation Please visit https://www.capmetro.org/ for more information on Austin’s accessible and affordable public transit system. Directions



Google Map

Airport AUSTIN-BERGSTROM INTERNATIONAL AIRPORT 3600 Presidential Blvd, Austin, TX 78719 Phone: 512-530-2242 http://austintexas.gov/airport
The Box Office is located on site at The Austin American-Statesman located at 305 S. Congress Ave. The 2017 Box Office will open Sat, May 13th at 2PM and remain open until Sat, May 13th at 10PM
We kindly ask you to respect your neighbors, respect our city, and most importantly respect your city. Please pick up any trash you come across. The wildlife that call the Colorado River their home are not fans of trash. Limit any plastic you bring to the beach. Be smart, be aware of your surroundings, report any suspicious packages you may come across.

  All guests and their belongings are subject to search upon entry or re-entry. You can help keep the lines moving quickly by leaving large bags and prohibited items at home. Any prohibited item that is confiscated will not be held or returned.

  PERMITTED ITEMS:
-Blankets & Beach Towels
-Prescription Medicine.
***All prescription medicines must be in a marked bottle, along with photo matching ID.
-Baby Strollers (or) Small Wagons For Toddlers.
-Well behaved, vaccinated & leashed dogs.
-Small Backpacks (school backpacks). ***No large framed packs permitted.
-Camelbacks ***But they must be empty.
-Personal Cameras ***NO tripods, detachable lenses, professional cameras, 
 or cameras with recording devices, including Go Pros.
-Umbrellas -- Small, Hand Held Only. ***Beach umbrellas are not PERMITTED.
ENCOURAGED ITEMS:
-Sunscreen
-Sunglasses
-Government-Issued Identification
-Cash, Debit Card, Credit Card
-Well behaved, leashed dogs
PROHIBITED ITEMS:
-NO Weapons of ANY Kind ***This includes knives on key chains
-NO Illegal Drugs or Substances Of Any Kind
-NO Outside Alcohol or Beverages
-NO Outside Food
-NO Fireworks or Sparklers
-NO Chairs
-NO Coolers, Baskets, and/or Large Bags
-NO Selfie Sticks
-NO Glass Bottles or Containers
-NO Video Cameras, (GoPros) Audio-Recording Devices, or Professional Cameras. No Tripods.
-NO Drones
-NO Flyers, Handbills, Posters or Stickers.
***Absolutely NO solicitation is allowed on premise.
-NO Tents or Shelters
-NO Flags, Totems, Large signs
***Or anything that might block someone’s view.
-NO Personal Motorized Vehicles
***Unless an ADA approved device.
-NO Squirt Guns, Toy Guns
***Or anything else that resembles a weapon.
-NO Large Umbrellas (OR) Beach Umbrellas
-NO Paint, Sharpies, or Permanent Markers
-NO Glow Sticks or Laser Pointers
-NO Grills
-NO iPads or Tablets
-NO Selling of Merchandise, or Unauthorized/Unlicensed Vending
*This list is subject to change without notification.
Yes. Children under the age of 18 must be accompanied by a legal parent or guardian 18 years of age or older.
Children 10 years of age or under will be admitted to the event free of charge when accompanied by a paying adult 18 years of age or older.
VIP & Stout ticket holders will be allowed to exit and re-enter the festival grounds as many times as they wish throughout the duration of the event.
There is no official seating at the festival.
Fans can purchase a ticket directly from IndexFest.com, or over the phone by calling our ticketing partners at Prekindle. To purchase your tickets over the phone, call Prekindle directly at 1-888-454-4353. Phone lines are open 10am-6pm CST.

**Please remember to ONLY purchase your tickets directly from the official Index Fest website! We are not responsible for tickets purchased from third party people or websites
Please email support@Prekindle.com with your order confirmation number and corrected shipping address at most 2 days prior to when shipping begins (TBD, but we'll let you know), and they will adjust the address on the order and re-send your confirmation information with the corrected information.
Check your SPAM folder for any emails from Prekindle. If you still don't see anything, please log into your account to verify your order. If you still don't see anything, please email support@Prekindle.com.
No. Tickets will be exchanged for wristbands upon entry to the festival.
Yes, while supplies last. To do so, please reach out to our ticketing partners at Prekindle. You can email support@prekindle.com, or call our ticketing company at 1-888-454-4353 Phone lines are open 10am-6pm CST.
Sponsor information will be available soon. You can send us an e-mail at info@indexfest.com Just make sure to put "Index Fest Sponsorship" in the subject.
You can email support@Prekindle.com, or call our ticketing company at 1-888-454-4353. Phone lines are open 10am-6pm CST.
Index Fest is a fully accessible event and we welcome all guests, regardless of situation. Our site is wheelchair accessible. For any additional needs, please feel free to reach out to us at info@indexfest.com